Wfs Financial - WFS wont release the lien on my title so now I cant sell the car-even though it's paid!
I purchased a 2002 Chevy Blazer in 2002 through WFS Financial. In October of 2004 I refinanced the vehicle through US Bank.
Later in 2005 the loan with US Bank was paid off. Never recieved a title. Life was busy though with health issues and obtaining the title was not a priority. Here we are in 2012.
Needed a new car so I turned in the Blazer for a new Honda. Dealer asked if I had the title, I said yes (thinking I had it tucked away somewhere). Turns out I had the title for another Chevy we owned not the Blazer-my bad. Now trying to track down the title, I go back to DMV who states WFS still has a lien and DMV can not release a copy of the title to me.
I call WFS and state the loan has been paid, please release the lien. WFS says, no I can not request the release, US Bank has to request WFS to release it since US Bank paid the loan. I call US Bank and they say that they can only release thier own liens...duh. I say I'm not asking you to release your own lien but put in a request to WFS to get the matter resolved.
They refuse to contact 3rd party and only agree to communicate with me directly. Called back WFS and advise them what US Bank said. Several phone calls later between the two financial institutions, WFS says all US Bank has to do is give them a call and they will take care of this and US Bank refuses. I'm a consumer stuck in the middle with two banks refusing to talk to each other and now I'm facing loosing my new car for something no one wants to take responsibility for!!!
I JUST WANT WFS TO RELEASE MY LIEN ON THE TITLE SO THE DEALER WILL GET OFF MY BACK. IT'S NOT SOMETHING I CAN FIX. HELP! DONT KNOW WHAT TO DO.
It's clasic dog chasing cat chasing mouse and the cat says to the mouse, make the dog stop chasing me.
How do I make the two financial institutions talk and reslove the issue that is affecting me? FRUSTRATED!!!
Monetary Loss: $25000.